You must be 21 or older to book a room. Please note that for security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in and a credit card.

We provide guests with a self-check-in process. On the day of your check-in at 3 pm we will send the check-in instructions by email, text, or the booking platform. Follow the instructions to gain access to your unit.

Check out is at 11:00 am. Early check-in or late check-out might be available based on availability, for an extra $25.00.

Yes, there is free WiFi in all our rooms.

We really sorry, but we have a strict no-pets policy at our rooms and homes

Casa Hotels is a smoke-free zone. A $300 cleaning fee applies if this policy is violated. We also prohibit vaping, marijuana, and strong-smelling oils inside the building. There's a designated smoking area outside. A maximum of $1,000 smoking fine will be charged.

Our modification and cancellation terms vary per rate plan booked. Please refer to the reservation policies while you are making your reservation. These can be found during the booking process and in your reservation confirmation. You can cancel your reservation and receive a full refund if done 24 hours before the check-in time at 3:00 PM on the day of arrival. If the cancellation is made within 24 hours of check-in, a 0% refund, will be issued. No refunds will be provided for cancellations made after the 24-hour window, and the full cost of your reservation will be charged for a no-show.

We’ll send you an email to confirm all your reservations details including the confirmation number, dates of stay, room type. number of guests and your confirmed rates.

Reservations are guaranteed with a valid credit card at the time of booking. We’ll ask you to verify the payment details upon check-in. Refundable reservations will not be charged until you arrive at the front desk or in the event of a cancellation. For non-refundable reservations, the full booking amount will be charged to your card at the time of booking.